Emoticons, though considered a form of communicating your emotions, really are the very simple version. I can’t remember when I left a friend’s company with a simple happy (or sad) face to something she said. How very one-dimensional.
So when is it appropriate to use them, or more importantly, when is it not a good idea?
It’s simple really, only use emoticons with friends and those friends that understand them, ie, not all family members get them, even if they try, and your new boss definitely won’t think you’re serious enough for a promotion if you send him a happy face after a good business meeting. Unless of course you work for Mark Zuckerberg.
They should not be used for official work communication, either by email, or phone texting. Think of the hierarchy in your office. If you want to go up the business ladder, then do not send emoticons…
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